vythemes

[vythemesKeymaster]

Hi,
It’s done. Could you check it again please?
https://prnt.sc/l71c4m

• This reply was modified 5 years, 6 months ago by  vythemes.
• This reply was modified 5 years, 6 months ago by  vythemes.

[vythemesKeymaster]

This reply has been marked as private.

[vythemesKeymaster]

Hi there,
Firstly, could you send me your purchase code please?
Secondly, please send me your WP admin and FTP account, I need them to check your problems and fix it.
Thank you.

[vythemesKeymaster]

Good afternoon Sir/Madam,

Could you send me your FPT account please? I’m unable to fix your problem without it. Please remember set private reply before you click submit button.

Thank you.

[vythemesKeymaster]

Hello,

We are sorry for this delay.

For your issue:

1. Size Revolution Slider
step 1: http://prntscr.com/jjs299
step 2: http://prntscr.com/jjs256

2. Please login to cpanel to Change color right arrow.
Then overlap this photos arrow: http://itshowyousayit.com/new/wp-content/uploads/2018/04/arrow.jpg
into here: http://prntscr.com/jjs2rl

Because, we can not access to your hosting, so can not help you to do that. Let’s try to do as my guide.
If you can bot do it, just give us your cpanel, we will help you to do that.

Thank you

[vythemesKeymaster]

This reply has been marked as private.

[vythemesKeymaster]

Hello sir,

Point 1,2 are done, please help us check it again.

For point 3, could you provide FTP account to us rewrite JS?

Also we are sorry for this delay too long. We are working on many issues now, so hope you will understand for this. Also will fix all other issues quickly.

Thank you

[vythemesKeymaster]

Hello sir,

Point 1: ” On the home page there is a right arrow under the about area, the color of the link is #F6D72B but I want it to be #51B5BA”
——> Please go to customize http://prntscr.com/j8wc92 then go to additional css https://prnt.sc/j82yon, you can change color in there

Point 2: ” Also, on the home page the Slider Revolution has changed size and I want it to be back to the size the original one was, can you tell me what needs to be done?”
——> you can back to slider and fix size at here: https://prnt.sc/j82yya

Please let’s us know if all issue are fixed.

Thank you

[vythemesKeymaster]

This reply has been marked as private.

[vythemesKeymaster]

Dear sir,

Hope you are doing well.

We are sorry for this support late.

With galley issue, maybe it is from importing demo. We will check and fix this issue for you. So please could you provide FTP account to us do that?

Thank you for your kindness and wait for support team back to work.
Will pay attention on your ticket now,

Thank you so much.

[vythemesKeymaster]

Hello sir,
Hope you are doing well.
Also sorry for supporting late

With your issue, we need FTP account to check code and fix this issue. So could you please provide FTP account us do that?

Thank you so much

[vythemesKeymaster]

Hello sir,

We have just check your site. It looks like working now
Both slider and contact form. http://prntscr.com/iqw06z

Please help us check the site again, let us know when it is still an issue for you

Thank you.

[Author]

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